Senior Loan Underwriter, Senior Program Manager

JOB TITLE: Senior Loan Underwriter (Senior Program Manager) DEPARTMENT: Lending/Servicing 

REPORTS TO: Deputy Director of Mortgage Operations 

FLSA: Exempt 

SALARY RANGE: $83,000 - $93,000 

About the Center 

The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. 

Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and state to expand protections for New Yorkers. By helping homeowners individually and systematically, the Center achieves lasting change. To date, the Center, together with its partners, has helped more than 250,000 low- and moderate-income (LMI) families with a median annual income of $46,000 keep their homes and gain financial stability, preserving over $10 billion in neighborhood property value across New York. 

Position Summary 

The Center is hiring a Senior Loan Underwriter (Senior Program Manager) to join a team dedicated to helping middle- and working-class homeowners sustain affordable homeownership throughout the State of New York. The candidate we are seeking to fill this position will play an integral role in the manual underwriting procedure. They will ensure the required loan documents are in the file and meet loan program guidelines. They will also drive compliance with state and federal lending regulations. 

In addition to facilitating the mortgage loan underwriting process, the ideal candidate will also be driven to support the mission of helping homeowners successfully navigate through a broad range of V

homeownership affordability issues, including, but not limited to, foreclosure prevention, scam prevention, coastal recovery, and resiliency. 

This is a full-time, exempt position. This is a hybrid role intended for candidates within commuting distance from our office and requires 3 days on-site, in office.

Responsibilities include, but are not limited to: 

● Maintain established underwriting department SLAs 

● Maintain knowledge of credit underwriting and program guidelines and stay current with department requirements 

● Demonstrable knowledge of relevant lending laws and regulations including CFPB rules
● Underwrite to program guidelines including SONYMA, FNMA, and Freddie Mac 

● Support the Deputy Director of Mortgage Operations with tracking and reporting end-to-end pipeline management 

● Knowledge of RESPA/TRID/REG Z and fair lending compliance requirements 

● Approve, decline, or suspend/return residential mortgage loan submissions 

● Meet KPI’s as set by management for underwriting units, coordinating with the Senior Program Associate to expedite units, and working closely with the closing Senior Program Manager to expedite closings 

● Assist in correction of title violations on specific files as required 

● Enter complete and accurate data in systems to ensure data integrity 

● Review credit report for accuracy against borrower’s listed liabilities on URLA, fraud, and credit analysis
● Ensure on purchase transactions, an expedited review is done to meet contract of sale deadlines
● Maintain and prepare pipeline reports for senior management as required 

● Measure all mortgage loan submissions for underwriting decisions based on company quality control plans and investor/regulatory compliance 
 
● Provide prompt, quality service to homeowners, housing counselors, and other external partners in a friendly and professional manner
 
● Able to coordinate, organize, prioritize and execute multiple responsibilities in a fast-paced setting

● Assist with closing, loan intake, and QC checks as needed 

● Other duties as required 

Skills & Qualifications 

● Ability to read, understand, and interpret mortgage loan documents 

● Ability to work independently and also as part of a team 

● Ability to understand real estate finance and mortgage terminology 

● Advanced analytical skills 

● Knowledge of mortgage loan closing policies, procedures, and documentation 

● Moderate PC skills, including Google Suite and Microsoft Office software 

● Passionate about promoting affordable homeownership, thriving and equitable New York neighborhoods 

● Able to coordinate, organize, prioritize, and execute multiple responsibilities in a fast-paced setting 

● Familiarity with Byte or comparable Loan Origination Software and Salesforce 

Education, Training & Experience 

● Bachelor’s degree or commensurate experience in residential mortgage underwriting
● Training in the areas of mortgage lending and closings 

● At least 10 years of experience working as a residential mortgage underwriter or underwriting manager for a bank, credit union, or mortgage lender or not-for-profit lending CDFI

Values 

● Demonstrate Ownership by showing initiative, active problem solving, being solution-oriented, acting conscientiously, and putting team results above individual accomplishments ● Demonstrate Growth Mindset through resilience, humility, engaging in expansive thinking, and showing curiosity and openness to learning 

● Work Collaboratively by demonstrating the ability to work in teams, exhibiting emotional intelligence, and having positive energy 

Salary 

We offer a competitive salary and a comprehensive benefits package. 

Application 

This is a full-time, exempt position. This is a hybrid role intended for candidates within commuting distance from our office and requires 3 days on-site, in the office.

To apply for this position, please submit your resume, cover letter with salary requirements, and 3 work-related professional references with reference contact information through our website, cnycn.org.

Only those candidates selected for an interview will be contacted. Applicant review will continue until the position is filled. 

The Center strongly encourages Section 3 residents to participate in this hiring effort. Information to determine if you are a Section 3 resident can be obtained by contacting [email protected]. 

Persons requiring reasonable accommodation to participate in this hiring effort are requested to contact: [email protected]. 

We thank you for your interest in career opportunities with the Center for NYC Neighborhoods. The Center for NYC Neighborhoods is an equal opportunity employer. We recruit, hire, upgrade, train, and promote for all positions and job classifications without regard to race, color, religion, creed, gender, national origin, age, physical or mental disability, marital status, veteran or disabled veteran status, sexual orientation, or any other status as a member of any other legally protected group or activity. 

To learn more, visit cnycn.org

#ZR